This month, a Shanghai-based glass goods brand contacted us after finding our demo video online. They arranged a site visit and sample test this morning. The brand primarily produces and sells various types of glass products, including popular double-layer, vacuum-insulated teacups, as well as tabletop ornaments. They came to us looking for a flexible, personalized logo solution for their products. This will reduce the cost of outsourcing logo printing and allow for more flexibility in testing styles and offering personalized customization services.

After communicating with our sales staff and technicians for several days, the customer confirmed their purchase. They would like us to provide a short training session for the head of their technical team so that they can learn to use the UV laser marking machine and perform routine calibration and maintenance. Since the UV laser etches the glass surface rather than marking it, and its relatively cold processing mode still generates heat on the glass workpiece, it is necessary to optimize the setup parameters to control the energy density of the glass surface and prevent rupturing due to thermal effects.

Since the customer did not bring their own samples, we showed them samples and proofing videos from previous customers. We also gave a series of demonstrations using blank glasses. The customer appreciated the professionalism of our technicians and sales staff. They used a stopwatch to time how long it took to laser etch their logo at a specific size. This information will help them make decisions about subsequent purchases and deployments. Thanks to continuous research and development in glass laser etching, its applications have expanded beyond traditional glass products to include mineral water bottles, perfume bottles, and glass measuring instruments. Currently, marking and traceability are gradually being applied to various glass products and handicrafts. This helps our customers develop their businesses successfully.