FAQ

We provides pre-sale service including free sample marking, confirmed by videos and pictures. You could watch how your machine is assembled by online video talk. If you want to have a customized model, please send inquiry to us.

Are you a trading company or factory? Do you have any certificates?

We are a producer since 2006 and all of our products are CE, ISO and FDA certificated. Tailored design and OEM are both available.

How can I be a distributor for your products?

We appreciate all kinds of cooperation ways including distribution. After sighing the agreement, you are also required to follow the local inquiries which are directly sent to us. The common requirement for MOQ is 5 units. Payment ways are negotiable.

How can I get the after-sale service when I get the machine?

We provide 7/24/365 online service. If you have any questions, you can send email or WhatsAPP message to us.

How often does the excavator take care of ?

At present, SinoArt also operates a public welfare project of “Cross-border E-commerce College”, which carries out 50 trainings per year; transports at least 2,000 cross-border electric merchants to 1,000 foreign trade enterprises, and solves the employment and